PRIVACY AND SECURITY POLICY
All services provided on our store and FENERBAHÇE MAH. İĞRİP SK. NO: 13 İÇ KAPI NO: 1 KADIKÖY/ İSTANBUL belong to our company VİXİ ORGANİK KİMYASALLAR VE BİYOTEKNOLOJİ SANAYİ TİCARET LİMİTED ŞİRKETİ registered at the above address, and are operated by our company.
Our company may collect personal data for various purposes. Below, it is explained how and in what way the collected personal data is gathered, and how and in what way this data is protected.
By means of membership or the completion of various forms and surveys on our Store, certain personal information of the members about themselves (such as name-surname, company information, telephone, address, or e-mail addresses) is collected by our Store by the nature of the business.
Our company may, in certain periods, send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choice about whether or not to receive such information while becoming a member, and can later change this choice from the account information section after logging in, or notify us via the link in the informational message sent to them.
During the confirmation process carried out via our Store or by e-mail, the personal information transmitted to our store electronically by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have concluded with our Members.
In order to identify problems related to the system and to quickly resolve problems or disputes that may arise regarding the service provided, our Company records and uses the IP address of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.
Our company may, also outside the purposes and scope determined by the Membership Agreement, use the requested information for direct marketing purposes by itself or by the persons it cooperates with. Personal information may also be used to contact the user when necessary. The information requested by our company, or the information provided by the user, or the information regarding the transactions made via our Store, may be used by our Company and the persons it cooperates with — also outside the purposes and scope determined by the "Membership Agreement" — in various statistical evaluations, database creation, and market research without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private and confidential, to regard this as an obligation of confidentiality, and to take all necessary measures and show the necessary care to ensure and maintain confidentiality and to prevent the whole or any part of the confidential information from entering the public domain or being used without authorization or being disclosed to a third party.
CREDIT CARD SECURITY
Our company puts the security of the credit cardholders who shop from our shopping sites first. Your credit card information is in no way stored in our system.
When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure web page, and all your information is protected by being encrypted. This information is used only depending on the sales transaction process and in line with the instructions you give. The information regarding the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and delivered to the relevant bank to be queried. If the usability of the card is confirmed, shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, in order for the orders of customers placing an order from our shopping sites for the first time to reach the supply and delivery stage, the accuracy of their financial and address/telephone information must first be confirmed. If necessary, the credit cardholder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide when registering. As long as you keep your login information secure, it is not possible for others to access and change information about you. For this purpose, membership transactions are carried out within a 128-bit SSL security zone. This system is an international encryption standard that cannot be broken.
Internet shopping sites that have an information line or customer service and that specify clear address and telephone information are more preferred nowadays. In this way, you can obtain detailed information about all the matters on your mind, and obtain more reliable information about the trustworthiness of the company providing the online shopping service.
Note: We recommend paying attention to whether the company's clear address and telephone are included on internet shopping sites. If you are going to shop, note down all the telephone / address information of the store from which you bought the product before making your purchase. If you do not trust it, confirm by calling before shopping. On all of our company's online shopping sites, all information about our company and the company location are specified.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send us via the credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible objections to credit card charges that may arise with the bank, and is destroyed afterwards. Since you can naturally object to the bank and prevent the payment of this amount in the event that any amount other than the amount of the mail-order form approved by you, which you will send us in return for the price of the products you ordered, is charged from your card, it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices and contents of the sites accessed via these links. The advertisements published on the site belonging to our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose users' information to third parties outside the provisions of this "Privacy Policy." These cases, being limited in number, are;
1. To comply with the obligations brought by the legal rules in force, issued by an authorized legal authority such as Law, Decree-Law, Regulation, etc.;
2. For the purpose of fulfilling and putting into practice the requirements of the "Membership Agreement" and other agreements concluded between our Store and users;
3. The request for information about users for the purpose of conducting an investigation or inquiry duly carried out by an authorized administrative and judicial authority;
4. The cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our Store's Customer Service regarding any of your orders. The information in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users who visit our store and about users' use of the website by using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and helps to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept the technical communication file, but users can, if they wish, change the settings so that the technical communication file does not arrive or so that a warning is given when the technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, or by sending electronic mail to users, or by publishing them on its site. If the provisions of the Privacy Policy change, they take effect on the date they are published.
For any questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach our company through the contact information below.
Company Title: VİXİ ORGANİK KİMYASALLAR VE BİYOTEKNOLOJİ SANAYİ TİCARET LİMİTED ŞİRKETİ
Address: FENERBAHÇE MAH. İĞRİP SK. NO: 13 İÇ KAPI NO: 1 KADIKÖY/ İSTANBUL
E-mail: [email protected]
Tel: 0 551 533 84 94